8i
Business Knowledge, Delivered Instantly
With this powerful AI chatbot, 8i transforms information into seamless support, enabling your team and customers to access the knowledge they need, whenever they need it
From SGD 100
Smart Query Handling
Quick Response Time
Secure Data Access
24/7 Availability
Custom
Knowledge Base
Human Takeover
Set up automatic triggers for human takeover by specifying words or phrases.
Smarter. Anytime, Anywhere.
Empower your business with 8i, delivering instant access to information and seamless customer support around the clock. Enhance productivity, streamline inquiries, and provide answers in real-time.
AI CO-PILOT
Works alongside your team, offering knowledge and support on demand.
8i
Tailored AI for Diverse Needs
Adapts to various roles, providing specialized support across departments.
Turn Knowledge into Business Value.
8i serves as a comprehensive knowledge base, giving your team and customers immediate access to accurate information, reducing wait times, and enhancing productivity.
Tailor 8i to your unique business requirements with customizable conversation flows, branded interactions, and integration with your existing platforms for seamless support.
Provide round-the-clock assistance with automated responses and a smooth transition to human agents when needed, ensuring a consistent and satisfying user experience.
FEATURES SHOWCASE
8i empowers your business with intelligent, adaptable AI features for seamless knowledge access and customer support. Let’s explore what it can do for you.
Instant Embed
Add 8i chatbot to your website for interactive visitor engagement.
Contact Form
Let customers reach your inbox directly for conversion.
Answers with Links
Link References enable 8i's to add relevant web links.
Knowledge Hub
Knowledge Hub stores and manages content for accurate AI chatbot responses.
Import Docs/PDF
Upload documents to extract information and train your chatbot easily.
Import Knowledge
Fine-tune your chatbot by importing content from your knowledge base.
Assistant Customization
Customize the 8i's name and personality for brand consistency.
Widget Customization
Customize 8i's appearance placement, colors, width to match your website.
Link Sharing
Provide 8i's access via direct link, no webpage embedding needed.
STARTER
One-Time Setup Fee: SGD 500
Monthly Fee: SGD 150
Features:
Up to 1 million tokens per month
Basic AI customization
1-hour training session
Basic support (Email support within 48 hours)
Specifications:
Agents: 1
Training Data: 200 entries
Training Collections: 1 collection
Widgets: 1 widget
GROWTH
One-Time Setup Fee: SGD 1,000
Monthly Fee: SGD 400
Features:
Up to 1 million tokens per month
Enhanced AI customization
2-hour training session
Priority support (email and phone response within 24 hours)
Custom branding
Specifications:
Agents: Up to 3 agents
Training Data: 2,000 entries Training Collections: 3 collections
Widgets: 3 widgets
ENTERPRISE
One-Time Setup Fee: SGD 2,000
Monthly Fee: SGD 1,000
Features:
Up to 1 million tokens per month
Advanced AI customization
3-hour training session
Dedicated account manager
Premium support with a 12-hour response time
Specifications:
Agents: Up to 10 agents
Training Data: 10,000 entries Training Collections: 10 collections
Widgets: 10 widgets
Integrations:
WhatsApp & Facebook Pages: Included
Webhook: Included
Grow your business without limitations.
Built for business: 8i delivers knowledge fast, so you can focus on what matters most.
If 8i encounters an out-of-scope query, it can either redirect the user to a human agent or offer related resources.
Yes, 8i offers multilingual support, allowing you to engage with customers in their preferred language, which is ideal for businesses with a global audience.
Absolutely! 8i can integrate with various platforms, including Whatsapp, Facebook page, and website chat.
Yes, you can set up specific keywords or phrases that will automatically trigger a human takeover, ensuring smooth transitions for complex inquiries.
8i serves as a knowledge repository for employees, making it easy to access company policies, FAQs, and training materials.
GET IN TOUCH
Your Business Knowledge, Delivered Instantly with 8i